Insurance Workflows

Services Systems of Actions Insurance Workflows

Tailored insurance workflows for how you operate.

There are many insurance processes that are handled outside of the policy and claims systems of record.  Processes such as reapplication, indemnity approval, submissions, renewal exceptions, and others unique to the broker or carrier. 

With policy, claims, risk, and customer information coming in real time from core systems, you can leverage the power of workflows across your organization.  Aggregated into actionable dashboards, tracking status, comments that bring daily work into focus for action, accountability, and change.

With ServiceNow® as the platform of platforms, Vergence can build simple and robust ways to manage the work of insurance specific to how you operate.

The ServiceNow Now Platform offers technology, customer, employee, and creator workflows to manage and optimize engagement, automation, security, intelligence, productivity, consistency, and scalability.
ServiceNow Now Platform Solutions 
ServiceNow is a single platform for digital business with solutions for technology, customer, employee, and creator workflows.
ServiceNow Single Platform for Digital Business
Vergence solutions for insurance brokers and agencies

For Brokers and Agencies

  • Carrier submissions
  • Competitive metrics
  • Carrier pricing comparisons
  • Benchmarking for limits, deductibles, sublimits, coverages, exclusions
  • Declination reasons
  • Quote, bind, and average premium by underwriter
Vergence solutions for insurance carriers

For Carriers

  • Business development pipeline
  • Upcoming rate and rules filings
  • Endorsement processing
  • Claims processing
  • Indemnity processing
  • FNOL/FROI intake