Risk Management

Centralize risk management in all its forms for your business.

Risk management takes many forms, whether internal audit, business risk, or enterprise risk management. Whatever your specific needs, a suite of capabilities allows seamless collaboration, visibility, accountability, and even automation.  

You can optimize your investment in risk management with targeted solutions for how you operate:

  • 3rd Party Risk
  • IT and Technology Risk
  • Business Continuity and Operational Risk
  • Privacy
  • Internal Audit
  • Corporate Compliance
  • Environmental, Social, and Governance
ServiceNow Integrated Risk Solution
ServiceNow Integrated Risk Solution
ServiceNow Integrated Risk Products
ServiceNow Integrated Risk Products
ServiceNow Integrated Risk Management Application Matrix
ServiceNow Integrated Risk Management Application Matrix

Benefits of Risk Management

Accelerate risk-based decisions

Prioritize activities based on automated risk scores for better visibility 

Improve performance

Prevent work interruptions by embedding risk management into automated cross-functional activities

Communicate risk effectively

Simplify and accelerate reporting at all levels with real-time insights plus role-based dashboards

Stay on top of risks

Get the information you need right on your mobile to do your job-anytime, anywhere 


Mobile Risk App

Give risk managers an easy, familiar way to stay on top of risk activities wherever they go.

Risk Register

Identify and manage risks and vital information in a single place.

Key Risk Indicators

Identify noncompliant controls and monitor high-risk areas automatically without human intervention.

Risk Assessments

Design and schedule self‑assessments based on maturity level to monitor risks and control accuracy.

Qualitative and Quantitative Risk Scores

Apply asset- and process-centric methods using service performance data plus CMDB business impact.

Risk and Response Workflow

Automate workflows across teams, such as reviewing the risk associated with assessment responses.

Smart Issue Management

Use AI/ML to assign, group, and suggest remediation, reducing time spent from days to just minutes.

Risk Statement Library

Align on a common risk taxonomy for easier consolidation of ratings and reporting.

Risk Identification

Get guidance to map risks and autogenerate controls based on frontline questionnaire responses.

Advanced Reporting

Use interactive dashboards and Performance Analytics for fine-grained data and risk trend analysis.

Performance Indicators

Detect failing critical controls between assessments using Performance Analytics thresholds.