Privacy Policy
This privacy policy will explain how TrustVergence.com uses the personal data we collect from you when you use our website and utilize our implementation and development services.
We collect the following data:
Personal identification information through the website (name, company name, title, email address, phone number-optional, and IP address)
In order to deliver our implementation and development services we collect diagrams, images, meeting notes, emails, software documentation, source code, prototypes, risk assessments, stories, resource metadata, and project management artifacts and other products.
How do we collect your data?
You directly provide us with most of the data we collect.
We collect data and process data when you:
Voluntarily complete our contact form on our website or use our implementation and software development services.
How will we use your data?
We collect your data so that we can:
Email you with special offers on other products and services we think you might like and for delivery of our contracted services.
Our implementation and development services uses your data for contracted deliverables.
How do we store your data?
We use appropriate technical, organizational, and administrative security measures to protect any information we hold in our records from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Some of those measures include limiting which of our employees have access to the information on a need-to-know basis or to provide you with our products and services, subjecting our employees to privacy and security training, confidentiality requirements, and conducting security testing on a regular basis.
Marketing
We would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please let us know.
For how long do we store your Personal Information?
We store your Personal Information for different time periods depending on the category of Personal Information. Some information may be deleted automatically based on specific schedules, such as marketing information. Other information e.g., account information, may be retained for longer periods of time based on the Agreement you have with us. Finally, we may further retain information for business practices based on our legitimate interests or legal purposes, such as network improvement, fraud prevention, record-keeping, or enforcing our legal rights.
Engagement artifacts with Personal Information are anonymized or deleted three years after engagement close.
What are your data protection rights?
We would like to make sure you are fully aware of all your data protection rights. Every user (based in the EU or UK) is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Privacy policies of other websites
Our website may contain links to other websites. Our privacy policy applies only to our website and services, so if you click on a link to another website, you should read its privacy policy.
How to contact us
If you have any questions about our privacy policy, the data we maintain, or you would like to exercise one of your data protection rights, please contact us.